The challenges of development are complex insights about the nature of complexity coming from various scientific disciplines lead us to conclude that complex adaptive social systems cannot be managed in a formal top down sense. Coursera provides universal access to the worlds best education partnering with top universities and organizations to offer courses online. Peter moore is the regional director of canada west which includes offices in edmonton calgary fort mcmurray and vancouver he is responsible for the regions operational results including financial performance professional and technical work staff development and client satisfaction